General FAQS
How many litres of water does the SEVAS catch?
SEVAS is designed to hold 5 Litres of water. Each shower is very different and will capture different amounts. Older showers will capture more, whereas more modern bathrooms with water flow restrictors installed will capture less.
If your SEVAS is not full after one shower that is okay, it will be after the next.
How do I use the Replacement Parts?
To ensure longevity of your SEVAS, we have included 1 x spare inner core and 2 x spare silicone seals in every order. To view instructions on how to replace these parts, watch the videos below:
How big is the SEVAS water catcher?
The SEVAS Water Catcher dimensions are:
39cm x 39cm x 9cms (15 inches x 15 inches x 3.5 inches.)
The SEVAS Water Catcher weighs 1.2kgs when empty. (2.65lb) When full, the water catcher weighs approximately 6kgs (up to 13.6lbs). This weight passed the kid and grandparent test to ensure SEVAS is user friendly for all ages.
How is SEVAS made?
We use HDPE Plastic which is 100% recyclable. Our manufacturers employ sustainable production methods to ensure our impact on the planet is minimal. We use a Closed loop cooling system in the cooling process, so no water is wasted during production.
Once the SEVAS™ Water Tank is made, the stainless-steel plug is manually assembled and secured to the water tank. The lid is added, and the watering can spout is tested and secured before shipping.
Who designed the SEVAS Water Catcher?
We did! After years of spilling buckets down our hallway, we got to work finding a sustainable solution. Our innovative water saving device is Patent pending globally and our design is registered in all major countries around the world.
What about warranty and refund policy?
We stand by our quality, which is why every SEVAS product comes with a 12 -month warranty from the date of purchase.
If your product arrives damaged; we’ll repair, replace, or refund it; whichever makes the most sense.
We also offer a refund within 7 days of purchase with proof of purchase and the product has not been used.
What is Greenspark?
Greenspark is an organisation that helps businesses contribute to non-for-profit organisations around the world. We have partnered with Greenspark to donate 2.5% of every sale to causes close to our heart such as providing clean drinking water through The Water Project, offsetting carbon through Burgos Wind or planting trees with Earthlungs Reforestation.
Shipping
What Countries do you Ship to?
We currently only ship to the below countries:
United States of America
Australia
We are working hard on delivering our product to Europe, the UK and South Africa by Mid November 2026
How long does Shipping Take?
AUSTRALIA:
Standard Delivery: All areas and regions take 5-10 business days for shipping.
We currently don't offer Express Delivery.
INTERNATIONAL:
US - All deliveries take 5-10 business days from receiving Order confirmation email.
What are your Standard Shipping Fees?
AUSTRALIA
We have a standard flat rate of $19 Australia wide per unit. We currently do not offer express shipping.
INTERNATIONAL:
We currently service the US only.
US - We offer standard shipping to all States with different rates depending on the number of units you order.
1 Unit = USD$19
2 Units = USD$38
3 Units = USD$57
4 Units = USD$76
I Haven't Received my Order?
Please email us at info@sevaswater.com and we will respond with an update within 24 hours Monday to Friday. Please quote your order confirmation number in the email.
Please note that the Pre-Order timeframe for dispatch us up to 4 weeks.